If your school or educational institution participates in UAS's Sign My Loan program, you may
electronically sign your promissory note, view disclosures, and complete loan counseling.
To learn more about repayment and loan forgiveness options for federal student loans, you may go to these federal
student aid sites. Take note of your loan type(s) when reviewing the information provided here.
You may be eligible for partial cancellation of your Perkins loan account for teaching science, math, foreign
language, bilingual education, or a subject area designated by the state has having a shortage of teachers.
You may be eligible for the discharge of your federal student loan if you are permanently disabled and unable to
work. For Perkins loans, the process is handled entirely by the Department of Education.
For other federal loan types, contact the lending school for information on what information to submit and where
to send it.
If you're facing financial difficulty, you may have options to reduce or postpone your payments. The availability of these options depends on your loan type and the specific policies of your lender or school.
Disclaimer: For private student loans, eligibility for repayment plans, deferment, forbearance, or forgiveness is determined solely by your lender or school. Not all options listed below may be available to you. Please contact UAS by either logging in to the online portal https://www.uasconnect.com, or call us at (844) 870-8701 to understand your specific options.
Loan Forgiveness, Cancellation, or Repayment Options
You may qualify for assistance under programs such as:
Student Loan Forgiveness or Cancellation
Income-Driven or Graduated Repayment Plans
Public Service or Profession-Based Forgiveness Programs
Common Reasons for Loan Forgiveness or Cancellation
Borrower Defense to Repayment
Closed School Discharge
Death (including the student of a Parent PLUS Loan)
False Certification of Loan Eligibility
Teacher Forgiveness (Low-Income Schools or Educational Service Agencies)
Total and Permanent Disability
Public Service Employment (e.g., government, nonprofit, healthcare, education, or law enforcement sectors)
Postponement Options
Deferment
Deferment allows you to temporarily stop or reduce your loan payments.
Note: Interest may still accrue during deferment. It’s important to check whether you are responsible for paying that interest, as it can increase your total loan balance and may affect eligibility for forgiveness programs.
Forbearance
Forbearance provides a temporary postponement of payments, generally used as a last resort. During forbearance, interest may continue to accrue and is your responsibility.
Changing Your Payment Due Date
(Availability varies by lender and loan type)
If your loan payment is due before your payday, or you would like to move the payment due date to another date, you may be able to move your due date to a more convenient time of the month.
Flexible Repayment Options
We understand that financial situations can change, and you may need a more manageable payment for a period of time. Depending on your loan type, lender or school’s policies, you may be eligible for a temporary alternative repayment arrangement that better fits your current budget.
Note: Repayment options for private student loans vary by lender or school and may not be available in all cases. Contact us to review what’s available for your loan.
What Is an Alternative Repayment Option?
This option may allow you to make lower monthly payments than your standard amount for a defined period of time. It's designed to help you remain in good standing while avoiding delinquency or default. It does not change the terms of your loan or your interest rate.
Things to Consider:
Temporary Relief:
These reduced payments are approved for a limited time and payments must be made on time to maintain the arrangement.
Interest may Continue to Accrue:
Your loan may continue to accrue interest. If your temporary reduced payment doesn’t fully cover the interest accrued for that period, the unpaid portion may be added to your balance (capitalized) subject to the terms of your loan.
Loan Balance May Increase:
Because you’re paying less than your regular monthly payment, the total repayment period and interest paid over time may increase.
Not the Same as Deferment or Forbearance:
This option still requires monthly payments, just at a lower amount. For full postponement of payment obligations, you may consider a deferment or forbearance option instead.
What If You Can’t Pay Right Now?
If you’re not able to make payments but want to stay on your current plan, you may still be eligible for temporary relief options, depending on your loan type and situation.
Reminder: Interest may continue to accrue and could be capitalized (added to the loan balance) once the postponement period ends, subject to the terms of your loan.
See What You May Qualify For
To find out what repayment options your lender or school offers:
Call us at (844) 870-8701 to discuss available repayment solutions.
We're here to help you stay on track with a plan that fits your current situation.
Co-Signer Release Information for Private Student Loans
In certain cases, a co-signer may be eligible to be released from a private student loan. If you have co-signed such a loan, it's important to know that some lenders offer co-signer release options. However, approval typically depends on the borrower meeting specific eligibility requirements established by the lender or school.
Common Eligibility Requirements for Co-Signer Release
Although each lender sets its own criteria, most will require that the borrower:
Has made a series of consecutive, on-time monthly payments. The number of payments is determined by the lender.
Demonstrates sufficient annual income to support repayment of the loan balance.
Successfully passes a credit review with no recent derogatory marks such as delinquencies, bankruptcies, foreclosures, or repossessions.
How to Inquire or Apply
For questions about co-signer release, please contact us at (844) 870-8701, or register for an online portal account at https://www.uasconnect.com by clicking the Register icon. Once registered, you can communicate with us securely through the portal.
Please Note: University Accounting Service (UAS) does not own your loan but may assist with questions regarding your lender’s co-signer release process.
Cosigner Access and Payments
Co-signers may also register for portal access at https://www.uasconnect.com to view account information and make payments. For help with registration, call (844) 870-8701.
Loan Payoff Instructions
Congratulations! We’re glad to hear you’re ready to pay off one or more of your student loans. You can obtain a payoff amount and make your payment online, or if you prefer, give us a call for assistance.
Important Note for Auto Pay Participants
If you are enrolled in Auto Pay, please be aware:
To prevent the next scheduled payment from processing, your payoff must post at least 3 business days prior to the Auto Pay draft date.
Alternatively, you may manually cancel Auto Pay online for any loan(s) being paid in full—again, at least 3 business days before the scheduled draft.
If your loan has been overpaid and you have not received a refund within 14 days, you may contact us to inquire about the status of the refund.
